Arrow Chaos Support

Contact us

Email the Arrow Chaos team at:

We read every message, but we receive a lot of requests, so sometimes it may take us a while to reply. Thank you for your patience. We'll get back to you as soon as we can.

Help us help you faster

Please include as much of this as you can:

Your device and its system version (for example "Pixel 7, Android 15" or "iPhone 14, iOS 19").
The app version, shown at the bottom of Settings in the game.
Your nickname and the level you're on.
For a help link from a friend, the puzzle code (the letters after /h/ in the link).
A screenshot or short description of what happened.

Common questions

My progress is gone

Your progress is saved on your device, and there's no account to sign in to. Uninstalling the game or clearing its app data starts you from level 1 again, and progress doesn't move between devices.

A friend's help link won't open their puzzle

Make sure Arrow Chaos is installed and updated, then tap the link again. Help links expire after 48 hours and close once someone solves the puzzle. On iPhone, if you installed the game from the link, tap Paste on the first screen to open the puzzle.

No ad loads when I try to refill hearts

Ads need an internet connection. If no ad is available, the game gives you a free refill when it can, and you can always restart the level.

How do I change my ad and privacy choices?

Open Settings in the game and tap Privacy & ad choices. On iPhone and iPad you can also turn tracking on or off in the device's Settings under Privacy & Security, then Tracking.

How do I change my arrow color, sound or reminders?

Open Settings in the game (the gear at the top right). You can change your arrow color, nickname, sound, haptics and the daily reminder there.

How do I delete my data?

Email us from the address above with your nickname and we'll delete the data linked to it. Our Privacy Policy explains what the game stores.